Refund and Return Policy:

You have the right to cancel your order within 30 days if the item or product is damaged due to a manufacturing defect. If the item is damaged due to your use or the merchandise appearance is damaged due to improper use, unfortunately the item cannot be returned.

If you want to successfully cancel your order, you must inform us and provide all the necessary information.

You can inform us about the cancellation of your order by e-mail sales@tub.lt

We will issue a refund within 30 days of receiving the returned goods. Your money will be refunded in the same way you paid for the order, without any additional refund fees.

Terms of return of goods:

To return purchased items, please make sure that:

The items were purchased within the last 30 days

The items are in their original packaging

Items that cannot be returned:

Items made to order.

Items that cannot be returned due to their nature, such as items that have expired.

Items that are not suitable for return due to hygiene reasons after unpacking the item.

Items that are used with other items after delivery (mixtures of items).

We reserve the right to refuse to return items, even those that meet the above requirements.

Return of goods

You assume the risk and costs of returning the goods. Please send the returned goods to the following address:

Jomantų k. 2, Viešvienų sen., Telšiai raj., Lithuania. LT-88407.

We are not responsible for any damage to the goods that occurs during the return of the goods. Therefore, we recommend that you choose a secure shipping service provider. We will not be able to refund your money if you do not provide a receipt for the purchase of the goods or a receipt for the delivery of the goods.

Gifts:

If you wish to return a gift, we will refund the value of the gift in gift credits. Once we receive your returned gift, we will send you a gift credit certificate.

Contact information

If you have any questions about our refund and return policy, please contact us by email at sales@tub.lt